Pricing & Ordering Information
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Pricing & Ordering Information

Our Superior Customer Service Team Makes Ordering Easy!

Phone Fax Mail
Toll Free: 800-221-5175
Local: 212-312-6111
Para Español: 877-930-3336

Hours: Monday-Friday 9am to 6pm EST
212-312-6080
Note: Orders and requests for returns. 24 hours a day, 7 days a week.
William H. Sadlier, Inc.
Customer Service
9 Pine Street
New York, NY 10005-4700
For credit card: We accept Visa, Mastercard, and AMEX

For check or money order:
William H. Sadlier, Inc.
PO Box 11603
Newark, NJ 07101-5803

Find Your Sales Representative

Visit: www.Sadlier.com/Religion/find-a-representative or call Toll Free: 877-930-3336


SALES TAX

Personal orders subject to sales tax. Institutional orders subject to sales tax where applicable. First-time orders from tax-exempt organizations must include a copy of their sales tax exemption certificate. All resellers must include a copy of their resale certificate.


SHIPPING

All shipments sent UPS, FedEx, or freight, according to weight. Allow 1-3 weeks for delivery. Express/Special Delivery: second day or next day deliveries will include a surcharge. Shipping/handling charges, for orders of less than $500.00, add 12% and $5.95 for standard shipping and handling. For orders of $500.00 or more, add 12% for standard shipping and handling.


PRICE

Catalog prices reflect a discount (allowable for shipping to educational institutions only). Prices are in effect October 1, 2015 through September 30, 2016. Prices are subject to change without notice.


DIGITAL ORDERS

All digital orders have an account activation fee. For orders over $100.00, the activation fee is 5% of the total order. For orders $100.00 or less, the activation fee is $5.00. When ordering eBooks, Interactive Editions, and Online Assessments, other digital products, please call 1-800-221-5175.
Download the Digital Fulfillment form


INTERNATIONAL AND U.S. TERRITORIES

Email: bdingerjr@sadlier.com

Orders in countries where Sadlier has a third party distributor may be forwarded to the distributor for processing. Customers that choose to order directly from Sadlier must include payment or credit card information . Please include your complete shipping and mailing address, phone and fax numbers, and your email address with your order. Any customs or duty charges are always the responsibility of the recipient. Please contact Sadlier’s Customer Service Department via email for international shipping rates at: customerservice@sadlier.com


TERMS

Subject to credit approval. Net 30 days from invoice date. F.O.B. shipping point. Bookstore and personal orders must include payment by check or credit card. Requests for Sadlier's W9 form can be sent to customerservice@sadlier.com.


FEDERAL AND STATE FUNDS, GRANTS

William H. Sadlier, Inc.
Federal ID #13-5363840
Contact the Sadlier Federal Funding
Information Center (Toll-Free) 877-930-3336


CREDIT CARD PROCESSING

William H. Sadlier, Inc. does not store credit card information. Credit cards will be pre-approved for the entire order at the time the order is placed. If a customer orders a product that goes out of stock or is on back order, we will automatically cancel the out of stock or back order item from the order. We only charge credit cards for items that have shipped. To re-order the out of stock or back order item, please contact customer service at 1-800-221-5175 (Monday – Friday 8 am – 6 pm EST) or visit our estore http://religionstore.sadlier.com


RETURN POLICY

100% Customer Satisfaction Guaranteed! Materials in resalable condition are accepted for return within 30 days of invoice date. A partial return of bundled products for a credit will cause any applicable discount to be voided, and the discounted amount will be deducted from the amount of the credit. For further information, please visit http://www.sadlier.com/SchoolReturns. For return authorization, you must email, mail, or fax a letter to Customer Service stating titles, quantities, and the reason for the return of the materials.

No returns permitted on: Tests, Blackline Masters, DVDs, CD-ROMS, videos, eBooks, Interactive Editions, Online Assessments, or materials opened in kits or 10-packs.

Stamped or marked books, Teacher's Editions, and Activity Books cannot be returned for credit.


SOLE SOURCE

Sole Source letters are available upon request. Please email customerservice@sadlier.com.


HAVE QUESTIONS?

Email us at customerservice@sadlier.com with questions, requests for evaluation copies, and order status information. We’ll respond within 48 hours. Call 877-930-3336 or go online to find the Educational Consultant nearest you.


COPYRIGHT

William H. Sadlier, Inc. publications, or any part thereof, may not be reproduced in any form, or by any means, including electronic, photographic, or mechanical, or by any sound recording system, or by any device for storage or retrieval of information, without the written permission of the publisher.


TRADEMARK NOTICES

S® and Sadlier® are registered trademarks of William H. Sadlier, Inc.
Apple and iPad are registered trademarks of Apple Inc.

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Contact Sadlier

Customer Service

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1-800-221-5175

(9am - 6pm EST, M-F)
customerservice@sadlier.com

Mailing Address

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William H. Sadlier, Inc.

Atten: Customer Service
9 Pine Street
New York, NY 10005-4700

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1-800-264-8060

techsupport@sadlier.com

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